Returns & Exchanges
At Clownfish Games, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unopened games and accessories. If your item is defective or doesn't meet your expectations, we are committed to making it right through a simple exchange or refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location; ensure the original packaging is intact to qualify for a full refund.
Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing